Reduce Cost of Trouble Handling, Dispatch and Repair
As fibre networks are built and services scale, Fibre Diagnostics helps Service Providers manage their customers’ experiences by ensuring successful installation and service start up, while decreasing time to revenue. Once the fibre network is in service, Enghouse Fibre Diagnostics assures customer satisfaction through improved customer service and rapid time to repair, while reducing operational costs.
Key Benefits
Reduced Truck Rolls
Enable customer service and field repair to rapidly identify and locate faults that impact FTTH, FTTP, and FTTB services with a proven, multi-featured test solution. Service providers save on operating expenses, resolve trouble reports faster, and increase customer satisfaction with rapid service restoration.
Key Features
Rapid Service Deployment
Reduce mounting costs due to expensive truck rolls.
Improved Customer Satisfaction
Maintain and service fiber access network efficiently.
Reduced OPEX
Works with BPON, GPON and XGS PON networks.
Reduce Call Escalations
Reduce service call handling time.
Identify & Locate Faults
Impacting FTTH / FTTB / FTTP services.
