February 14, 2023
Safaricom migrated its platform to the cloud with minimal disruption, leveraging the right tools and partnerships to maintain customer connectivity during the critical telecom transition.
December 14, 2022
According to a Cowen and Company survey, network experience is the top factor impacting telecom users' critical buying decisions and reason for churn – even more than price and customer service. In other words, quality trumps everything else – which means it also needs to be first and foremost for network operators.
November 9, 2022
The telecom industry has been talking about network automation for the past decade, with promises of zero-touch automated networks with virtualized, cloud-based OSS systems managing everything seamlessly behind the scenes. Are we there yet - no.... Learn more about how we can help you with your network automation journey.
November 7, 2022
An exclusive video interview with Mark Newman from TM Forum and Val Vaduva, CTO, Madhav Malhotra, VP Sales from Enghouse discussing Automation and Orchestration in OSS.
August 3, 2022
Private 5G networks are about to be the hottest game in town- with an expected compound annual growth rate (CAGR) of 47.5% from 2022 to 2030. These are like public networks in many ways, but instead of sharing resources and bandwidth with others, these are dedicated networks purpose-built by, or for, businesses or organizations. The benefit is that they gain full control and ownership to help guarantee availability, security, and performance.
July 18, 2022
Network Visual Intelligence empowers teams with service impact insights, enabling accurate issue prioritization, real-time monitoring, and proactive customer notifications through powerful automation
July 14, 2022
FWA is booming. Consumers are quickly swapping out their fixed lines for mobile access to get high speed internet. 4G started the trend, and 5G will accelerate it. But are consumers really prepared for the unpredictability that can come from mobile networks?
May 19, 2022
Service assurance has been around for decades – I built service assurance solutions early in my career when BT launched Frame Relay services in the US over thirty years ago. There have always been challenges in delivering service assurance solutions and these challenges have been getting exponentially more difficult in recent years.
May 12, 2022
There’s little room for error when it comes to laying fiber. Enghouse Networks have developed industry-leading fiber planning tools to manage the process and reduce fiber install costs by up to a third while ensuring that operators comply with new ‘Dig Once’ policies.
